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what to do if the Google Assistant is having problems?

We explain the methods that can help you solve problems with the Google Assistant on your mobile.

Google Assistant is one of the most useful tools that you can use on your Android mobile, this assistant that helps you with everything you need just by using your voice. However, Google Assistant, also known as Google Assistant, may not work properly on your smartphone. Therefore, we are going to explain several solutions that you can use if this function is giving you problems.

If saying “Ok, Google” doesn’t activate the Assistant, or it doesn’t understand you when you talk to it, something is obviously not working properly. Luckily, there are several methods available to help you fix these issues so that you can now use any Google Assistant voice command whenever you need it. We explain each of them step by step and with screenshots.

If the Google Assistant is not working well on your mobile, these solutions may help you.

Confirm Google Assistant is enabled

The first thing you need to do is confirm that the Google Assistant is enabled. This can be a very “dumb” method, but it’s possible that it has been disabled on your phone at some point without realizing it and as a result, it’s not answering your calls. Say “Ok Google” or swipe up from the lower right corner of the screen. If the wizard appears, you’ve confirmed that it’s enabled and that’s not the problem.

Confirm voice control is enabled

If the Google Assistant activates with gesture, but not with voice command, voice command may be disabled. This is something you can quickly fix from the wizard’s own settings by following these steps:

  1. Open the Google app and tap your profile picture in the top right corner.
  2. Go to “Settings”.
  3. Go to “Google Assistant”.
  4. Enter “Hey Google and Voice Match”.
  5. Check the “Ok Google” box in the “This device” section.

This way, the Google Assistant will be activated every time you say “Ok Google”, even when the screen is off or you are using an application. By activating this command, the assistant will most often answer each time you call it.

Update the Google Assistant app

The problem that prevents the Google Assistant from working properly on your device may be that you have not updated the application to the latest version available. To fix it, follow these steps:

  1. Open the Play Store app.
  2. Find the Google Assistant app.
  3. Click the “Update” button to download and install the latest update.

If you only see the “Uninstall” and “Open” buttons, the Google Assistant app is already updated to the latest version. Therefore, this is probably not the cause of the problem. By the way, if you want it to be always up to date, you can enable the “Auto-update” button by clicking on the three-dot button at the top right corner of its page in the Play Store.

Disable battery saving mode

Another reason that can prevent the Google Assistant from working properly is that the battery saving mode is activated on your mobile. In this way, the operation of certain functions, such as the assistant itself, can be limited. To solve it, here is the procedure to follow:

  1. Open your smartphone settings.
  2. Enter the “Battery” section.
  3. Go to “Battery saving mode”.
  4. Disable the “Battery saving mode” function by clicking on the box on the right.

Teach him correctly to recognize your voice

Your problems with the Google Assistant may also be due to the fact that it does not recognize your voice well because you did not perform the necessary procedure well. Don’t worry, because you have the option to do it again so that now the assistant can recognize your voice with complete clarity. This way, when you activate it with “Ok Google” or ask it something, it will fully understand what you said. Here is how you can save your voice model:

  1. Open the Google app and tap your profile picture in the top right corner.
  2. Go to “Settings”.
  3. Go to “Google Assistant”.
  4. Enter “Hey Google and Voice Match”.
  5. Tap on “Voice Model”.
  6. Select “Rebuild Voice Model” and follow the steps provided.

Review settings configuration

Finally, the cause of the problem can also be due to incorrect configuration of Google Assistant settings. For this reason, we recommend that you enter the configuration page of the wizard, as we have explained in the previous methods, and consult each of the parameters. For example, it is possible that the languages ​​are not configured correctly, so the assistant does not understand you when you speak to it.

Related topics: Google



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